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Treatment Coordinator

Neighborhood Dental in Yankton is growing! We are seeking an outgoing, friendly people person with a great attitude to work in our professional office. The right candidate must have exceptional customer service skills. The person we are looking for needs to be a team player who is self-motivated, hardworking and can multi task. Dental experience is required: (front office, assistants, and hygienists all encouraged to apply).

The Treatment Coordinator exhibits an efficient, knowledgeable, and positive countenance to every patient experience. 

Benefits: 
We offer a very competitive benefit package: employer match 401K, health insurance, free dental care, vision insurance, life insurance, PTO, monthly bonus incentive, paid holidays, uniform reimbursement, in-house continuing education (CE), and a competitive salary!


Responsibilities: 

  • Bring a positive attitude to the team daily by encouraging staff and recognizing hard work
  • Conduct or assist patient consultation as directed by the doctor's diagnosis 
  • Prepare financial treatment plans, calculate fees based on fee schedules and present plan options to patients. 
  • Make all financial arrangements with the patient
  • Assist with financing options, insurance questions and treatment concerns
  • Provide a professional folder to each patient containing treatment plan, educational information, and treatment coordinator's contact card. 
  • Schedule appointments for patients as indicated by phased treatment plan
  • Practicing HIPPA and maintaining compliance 
  • Helps increase the daily/monthly reappointment rates for continuing care and treatment
  • Assists the Office Manager and Scheduling Coordinator in setting monthly goals 
  • RDH in this role, maintains patient flow and works as a secondary provider to see patients on an as needed basis. 

Ideal candidates will have the following experience, but ALL strong candidates will be considered:

  • 1 year minimum dental front office experience
  • Knowledge of dental terminology 
  • Computer proficiency - specifically Microsoft Office & Google Drive 
  • Dentrix software knowledge experience preferred

 

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