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Teller

Posted: 08/19/2024

First Dakota National Bank is hiring a full-time Teller to join our Yankton team. We are looking for someone who has a positive attitude and good work ethic. Candidate must support and engage in First Dakota’s culture for exceptional customer service. Has the ability to process a variety of transactions accurately and efficiently. The candidate must have the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. The ability to effectively communicate with various types of clientele, co-workers and departments to resolve an assortment of needs is required. Strong organizational skills and the ability to work well in a team environment is essential. Hours vary Monday-Friday 7:30-6:00, and rotating Saturdays 9-12. 
 
Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Receives checks and cash for deposit
  • Cash checks and pays money from customer’s account
  • Promotes and cross-sells other banking products and services as appropriate to customer’s needs
  • Provides ongoing relationship servicing with customers to maintain goodwill
  • Removes deposits from, and counts and balances cash in, ATM and night depository
  • Responds to customer inquiries and requests regarding account or additional services
  • Informs and advises customers of status or enhancements to current account or service, and suggests resolution on account disputes and other account activity
  • Attendance - regularly designation work shift required

Education/Experience
High school diploma or general education degree (GED)
Customer service and cash handling experience preferred.

Qualifications
Attributes include a positive attitude and good work ethic. The ability to process a variety of transactions accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:
Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

Physical Demands:
Medium: The physical demands of this job include bending, sitting, and occasionally lifting up to 50 pounds with or without reasonable accommodation.

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