Parts Specialist

Essential Functions

• Assist customers in selecting the right parts for their needs—in person, over the phone, and via email.
• Provide friendly, professional service to ensure a positive customer experience and build long-term relationships.
• Accurately quote, order, and invoice parts using dealer systems.
• Maintain organized, well-stocked parts displays and inventory.
• Receive, check in, and shelve incoming parts shipments.
• Work closely with the Service Department to ensure technicians have timely access to the correct parts for repairs, maintenance, and equipment builds.
• Support the Sales Department by coordinating parts for new equipment setups, customer builds, and accessory installs.
• Prepare parts for customer pickup and technician use, including pulling, tagging, and staging.
• Help manage returns, warranty claims, and core part processes.
• Maintain clean and professional parts counters and displays.
• Assist with cycle counts and year-end inventory.
• Must be detail-oriented, organized, and able to work in a fast-paced environment.
• Scheduled work hours are Monday through Friday 8 am to 5 pm with every other Saturday half day.
• Must be able to read/follow written and oral instructions in English.