Territory Parts Sales Representative

ABOUT THE POSITION
Promotes/sells/secures orders from existing dealers and prospective customers through a relationship-based approach for Parts Sales Department.  Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.  Promotes the purchase, safe operation and proper use of factory original parts and Astec equipment.

Key Deliverables

• Establish meaningful relationships with existing and new customers.
• Develop and implement sales strategies to algin with Astec’s goals.
• Communicate with customers regarding g equipment performance issues associated with parts, service, and new equipment.
• Assist with the training for existing and prospective customers.
• Maintain written and electronic of sales -related lead, contacts, referrals and communicating information to the correct department.

• Establishes, develops, and maintains business relationships with current customers and prospective Customers in the assigned territory/market segment to generate new business for Astec’s product support and parts sales department.
• Plans and organizes personal sales strategy and goals by maximizing the Return on Time Investment for the territory/segment aligning goals with Astec parts and service goals.
• Works with distributors to productively apply, promote and sell Astec OEM parts and equipment.
• Supports promotion of Astec machines by Astec and dealer sales personnel.
• Makes telephone calls and in-person visits, presentations, and training to existing and prospective customers; on parts and service for Astec distributors and direct customers with appropriate follow up and follow through as needed.
• Writes timely reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Helps factory coordinate service bulletins and marketing campaigns with dealers and customers for Astec equipment in area.
• Coordinates all sales activities with factory, Parts Sales Manager, Service Manager, Territory Sales Managers, as well as dealer product support personnel.

• Travels customarily and regularly throughout territory including frequent weeklong stays. 75-85% travel required.
• Other duties as assigned by management
• Proficient in promoting safe and healthy work environment.
• Adheres to established company policies and procedures paying special attention to safety regulations.
• Wears personal protective equipment in accordance with training guidelines.
• Maintain cleanliness in designated workspace by practicing 6S principles to reduce safety risks.
• Attend a weekly department safety meeting.

• Minimum high school diploma or General Education Degree (GED) required; four-year college degree preferred. 
• Must be able to read and interpret engineering drawings and schematics, particularly as it relates to parts books.
• Sales experience with emphasis on heavy equipment parts sales a plus. 
• Knowledge of products, applications, services, markets, troubleshooting, repair and/or maintenance of heavy construction equipment a plus.
• Ability to work satisfactorily as a team member and work with all levels of employees.
• Strong interpersonal skills and communication skills (both verbal and written) required. 
• Excellent customer-relations skills.
• Ability to operate or be trained to operate heavy roadbuilding equipment if necessary. 
• Ability to proficiently operate a personal computer and be familiar with Microsoft Office Suite software applications.
• Ability to set, adjust and change daily priorities.
• Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned.
• Must be self-motivated.
• Good organization and time-management skills.
• Willingness to accept responsibility and take on new challenges.
• Ability to exercise discretion and independent judgment on a customary and regular basis.
• Adept at problem solving.